The quote email notifications Magento 2 feature in Cart2Quote sends automated emails to customers and admins at every key stage of the quotation workflow. From the moment a customer submits a quote request to the moment a proposal expires, Cart2Quote keeps everyone informed automatically — without your sales team needing to send manual updates.
Cart2Quote supports CC recipients on quote emails. This means additional team members — such as account managers, sales directors, or customer service staff — receive copies of key notifications without being the primary recipient.
For example, a sales rep handles the quote negotiation directly with the customer. Their manager, however, needs visibility on every proposal that goes out. With CC capability, the manager receives a copy of every proposal email automatically. Consequently, the whole team stays informed without anyone needing to forward emails manually. In addition, customers can also receive CC copies of notifications to additional contacts within their own organisation — useful when a quote involves multiple decision-makers.
Cart2Quote triggers email notifications automatically based on quote status changes. Each notification goes to the relevant party at the right moment. The main notification types include:
Each email template is fully customisable through the Magento email template system. Therefore, your team adjusts the content, layout, and branding of every notification to match your store identity.
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Compare EditionsManual email follow-up is one of the biggest time drains in B2B sales. Without automated notifications, sales reps must remember to email customers at each stage, track which proposals are outstanding, and chase customers whose proposals are about to expire. These tasks are easy to forget and easy to delay.
With quote email notifications in Magento 2, Cart2Quote handles all of this automatically. Every status change triggers the right email to the right person at the right time. As a result, no proposal slips through without a follow-up, no customer waits without an update, and your sales team focuses on selling rather than chasing.
Quote email notifications are active in every Cart2Quote installation and form the backbone of the customer communication workflow. They are particularly valuable for sales teams handling high volumes of quote requests, where manual follow-up at every stage would be impractical. In addition, CC capability makes them essential for businesses where multiple stakeholders need visibility on the negotiation process.
Combine this with Reminder Dates and Emails for full control over follow-up timing, and with Send Quote Proposal to understand exactly when proposal notifications trigger.
Quote email notifications in Magento 2 keep every stakeholder informed throughout the B2B quotation process without any manual effort from your sales team. Because Cart2Quote triggers the right email at every status change, no proposal goes unacknowledged and no customer waits without an update. Set up your templates once and let Cart2Quote handle all customer communication automatically.
Also read: Reminder Dates and Emails in Magento 2
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